Hi, I'm Chi!
I’m a UX Product Designer with 14 years of experience working on complex SaaS products, primarily ERP, CRM, and HCM platforms.
I build high-fidelity prototypes that turn complex ideas into tangible solutions, helping teams align quickly around a shared vision. Accessibility and thoughtful interaction design are always part of my process—because every detail matters when you’re creating experiences meant to feel intuitive, helpful, and consistent for consumers across every touchpoint.
education
I graduated with a Bachelor of Science in Interaction Design from Simon Fraser University's School of Interactive Arts & Technology program.
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Through Nielsen Norman Group, I have completed my UX Management certification and have taken the following courses:
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Becoming a UX Strategist
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Engaging Stakeholders to Build Buy-In
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Working Effectively in Cross-Functional Teams
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Design Tradeoffs and UX Decision Frameworks
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Facilitating UX Workshops.
tidbits
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When I was nine, I was introduced to the world of technology through my younger brother. After surviving meningitis, he received a cochlear implant at the age of three. Seeing how technology transformed his ability to communicate inspired me to pursue a tech career, to create software and hardware that can improve people’s lives.
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I won Silver in the Kata division in Taiwan 2025 and Bronze in Japan 2024 at the International Friendship Karate Championships hosted by I.K.O.N.
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I have travelled in 15 countries​
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I enjoy playing board games like Lords of Waterdeep, Wyrmspan, Ticket to Ride and many more.